fn77 Privacy Policy —
Your Data, Our Responsibility

1 Introduction and Scope

fn77 ("we", "our", "platform") is an online gaming and betting service provider in Bangladesh. We take the privacy of our users very seriously. This privacy policy explains what information we collect when you use the fn77 website, app, or related services, how that information is used, who it may be shared with, and what rights you have over your data.

By using fn77's services, you are agreeing to the terms described in this privacy policy. This policy is an integral part of our Terms and Conditions. If you disagree with any part of this policy, please stop using our services.

This privacy policy applies to the fn77 website (https://fn77.cam), mobile applications (if any), and any related digital services. This policy does not apply to third-party websites or platforms, even if links to those sites appear within our services.

2 What Information We Collect

fn77 collects various types of information in order to provide its services. These are described in detail below:

2.1 Information You Provide Directly

When you create an account on fn77 or use our services, the information you provide yourself includes:

• Full name and date of birth (for age verification — only users aged 21 or above may register)
• Email address and contact details
• Residential address
• National ID number or passport number (when identity verification is required)
• Financial transaction details (bKash, Nagad, Rocket, or Upay number)
• Any information provided when contacting customer support

2.2 Automatically Collected Information

When you use the fn77 platform, the following information may be collected automatically:

• IP address and geographic location
• Device information (browser type, operating system, device ID)
• Information collected through cookies and similar tracking technologies
• Log data related to browsing and gaming activity on the platform
• Transaction history and gaming records
• Time and duration of service use

2.3 Information Received from Third Parties

In some cases fn77 may receive information from third parties, such as:

• Identity verification service providers
• Payment processing services (bKash, Nagad, Rocket, Upay)
• Fraud prevention and compliance service providers

3 How We Use Your Information

fn77 uses your personal information only for the following legitimate purposes:

• Account Management: To complete your registration, verify your identity, and keep your account secure.
• Service Delivery: To provide cricket betting, slot games, live casino, and other gaming services.
• Financial Transactions: To process deposits, withdrawals, and bonus payments.
• Customer Service: To respond to your inquiries, complaints, or support requests.
• Security and Compliance: To prevent fraud, money laundering, and other unlawful activities.
• Responsible Gaming: To monitor user activity in line with our Responsible Gaming policy.
• Service Improvement: To use analytical data to improve the quality and performance of the platform.
• Promotional Communications: (only with your consent) To send information about bonus offers, promotions, and updates.

We never sell your personal information to third parties for commercial purposes.

4 Information Sharing and Disclosure

fn77 may share your personal information with third parties only in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third parties that provide specific services on our behalf — such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, cybersecurity, and technology infrastructure. These partners are given access only to the information needed to carry out their tasks and may not use it for any other purpose.

4.2 Legal Obligations

If disclosure of information is required by law, court order, or the directive of a competent authority, fn77 will be obliged to comply. In such situations we will endeavour to notify you where possible, unless prohibited by law.

4.3 Business Transfers

If there is a change in the ownership or operation of fn77 (such as a merger or acquisition), your information may form part of the transferred assets. However, the new owner will be required to comply with the terms of this privacy policy or notify you before any changes take effect.

4.4 What We Do Not Do

fn77 never sells your personal information to advertisers or marketing agencies, never gives unauthorised third parties access to your data, and never discloses information without your consent (except where legally required).

5 Cookies and Similar Technologies

The fn77 platform uses cookies and similar tracking technologies to improve your browsing experience and maintain service quality. Cookies are small text files stored on your device.

5.1 Types of Cookies We Use

• Essential Cookies: Required to ensure the core functionality of the platform, such as maintaining login sessions.
• Performance Cookies: Help us improve the service by monitoring how different parts of the platform are being used.
• Functionality Cookies: Used to remember your preferences (such as language and display settings).
• Security Cookies: Used for fraud detection and account protection.

5.2 Cookie Controls

You can control or disable cookies by changing your browser settings. Please be aware that disabling certain essential cookies may affect the platform's functionality and some services may not work properly.

6 Data Security Measures

fn77 follows industry-standard security practices to protect your personal information. Our security measures include:

• SSL/TLS Encryption: All data exchanged between you and the fn77 servers is protected by SSL encryption.
• Database Security: Stored data is encrypted and protected against unauthorised access.
• Access Controls: Only authorised staff may access your information, and only when there is a specific need to do so.
• Regular Security Audits: The security of our systems is regularly tested and updated.
• Two-Factor Authentication: The option to add an extra layer of security to your account.

While we are committed to ensuring the highest level of security, transmitting information over the internet is never completely risk-free. It is your responsibility to keep your account password confidential and not share it with others.

7 Data Retention Period

fn77 retains your personal information for as long as is necessary to fulfil the purpose for which it was collected. General guidelines are provided below:

• Account Information: Retained for the full duration that your account remains active.
• Financial Transaction Records: Retained for at least five years after account closure, due to regulatory requirements and dispute resolution needs.
• Identity Verification Documents: Retained in accordance with legal and compliance requirements.
• Customer Support Communications: Retained for a limited period after the issue is resolved.
• Analytical Data: May be retained in anonymised form for an extended period.

Once the specified retention period has passed or the purpose has been fulfilled, we securely delete or anonymise the data.

8 Your Rights Over Your Information

As a user of fn77, you have the following rights over your own personal information:

8.1 Right of Access

Upon your request, we will inform you of what information we hold about you and can provide you with a copy of that data.

8.2 Right to Rectification

If any of your information is inaccurate or incomplete, you may contact us to request a correction. Some information can also be updated directly by logging into your account settings.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, we may have an obligation to retain some information due to legal requirements or legitimate business needs.

8.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted, for example if there is a dispute about the accuracy of the data.

8.5 Withdrawal of Consent

Where information is processed on the basis of your consent, you may withdraw that consent at any time. However, any processing that took place before the withdrawal remains valid.

To exercise any of the rights described above, please contact us via our support email or 24/7 live chat. We will endeavour to respond within 30 business days.

9 Protection of Minors' Information

fn77's services are intended solely for users aged 21 or above. We do not knowingly collect personal information from minors. Age verification is a mandatory step during account creation.

If we become aware that we hold information belonging to a minor, we will immediately close that account and delete the relevant data. If you believe that a minor you know has registered on fn77, please notify us immediately.

10 Changes to This Policy

fn77 may update this privacy policy from time to time. Any changes to our services, regulatory requirements, or data-processing practices will be reflected in this policy.

For significant changes, we will notify you by email at your registered address or display a prominent notice on the platform. If you continue to use fn77 after a change, it will be assumed that you have accepted the updated policy.

The date this policy last came into effect is noted at the top of the page under "Last Updated". Please contact us if you require a previous version.

11 Third-Party Platforms and Game Providers

Content from well-known game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe is available on the fn77 platform. These game providers have their own privacy policies and some data may also be processed through their systems during gameplay.

fn77 is not responsible for the privacy practices of third parties. We ensure data protection with all game providers on a contractual basis, though our direct control over their systems is limited.

12 International Data Transfers

For the purposes of operating fn77, your information may be stored on or processed by servers located outside Bangladesh. In such cases we ensure that:

• Transferred data will be protected in accordance with this privacy policy and applicable law.
• The entity receiving the data maintains adequate protective measures.
• Data transfer agreements and industry-standard security protocols are followed.